Storage OK FAQ's & Storage Tip Basics
Where are your facilities located?
All of our locations can be found easily using our search function (link to locations page).
What are your office hours?
Our office is open Monday through Friday from 10:30 am until 6:00 pm.
Do you offer truck rentals?
Yes, several of our properties offer truck rentals. We're a certified U-Haul dealer. Contact us to find out more about truck and trailer sizes that you can rent.
Do you offer RV storage?
Yes, our West Bank Storage location offers RV storage. Our fenced and gated facility is the perfect place to safely store your RV, boat, or other vehicle away from home.
Can I pay my bill online?
Yes! You can pay right here (link to pay online page) through our website.
What’s drive-up access?
Drive-up access allows you to pull your vehicle right up to the door of your storage unit. It helps you avoid the hassle of carrying heavy items across a parking lot or upstairs.
Do I need a reservation?
We recommend you reserve your storage unit to ensure that we have an available space to meet your needs. However, you're welcome to stop by and see what we have during our office hours if that's easy for you. We're eager to help you get started right away!
Storage Tip Basics
Finding a storage unit can be an overwhelming task, especially if you aren't familiar with all of the options and features available. It's best to assess all of your storage needs before you even search for a local storage facility.
Consider how long you might need the storage unit. Many facilities offer discounts for long-term storage, but some may also have specials for temporary rentals.
Estimate how much space you will require. Save money by only renting the space you need. Feel free to use the self storage calculator to help you. Many facilities will store larger items including cars, camper and other motorized vehicles.
How often will you need to access the unit? Some facilities are accessible 24/7 and may even have drive-up access. Hours of operations range from facility to facility and should be taken into consideration depending on your needs.
Are any of the items you plan to store sensitive to temperature or humidity? If so, you will most likely need a climate-controlled storage unit. Typically the following items need to be stored indoors with some type of climate-control: leathers, furs, clothing, paintings, film, photographs, furniture, antiques, musical instruments, wine, paper, software, DVDs, CDs and electronics.
All storage facilities should have secure units, but if you require additional security for your possessions ask the facility if they have any of the following: fencing, surveillance cameras, motion lights, alarms, guards or a police presence.
You may also want to consider mobile storage for your items. If you decide to use mobile storage, a unit will be brought to you and removed after you have packed it. The unit will be stored at the facility or can be shipped to another location. The cost and features of mobile storage are comparable to self-storage but if you require regular access to your belongings, it may not be the best option for your needs.